We Build Up

I’m sure we have all had our ups and downs with some web hosting companies but i’m not sure that anything can compare to my experience with Santrex.

I purchased 20gb VPS hosting with them back in the beginning of April. The first month seemed alright dispite having a random 24 hour power outage on my VPS just a few days after signing up.

I noticed that after about 15 days, my site began loading slower and slower and my vps was at 9gb without me uploading any big files! All i was hosting was a mediawiki site and a few images for the articles.

I complained to them about it and they told me they would look into it, which they never did. I thought maybe they were busy, so i didn’t think too much of it. Anyway, I bought another months hosting and the site loading seemed to be a tad bit better than the month prior but they still had not got back to me about the loss of hard drive space.

The third month and final month

I’m sure most of you are aware about the HyperVM Owner who hung himself due to a ton of HyperVM exploits going public.

Well due to this, Santrex shutdown all access to everyones VPS! So thats just great. I cannot install an alternative control panel because they have stopped the HyperVM process. Whats even more is all of a sudden my VPS was maxed out at 20gb!

I could not belive this, so naturally contacted them about it and they told me that i had to PURCHASE an alternative or PAY them to install a free control panel.

I was furious, I had just paid for my hosting 6 days prior and cannot do anything with it! So, Here i was sitting with my site hosted, ZERO way of adding any new content due to them maxing out my VPS space in a ploy to get me to pay them for a new control panel.

My site sat there the entire month without updates and $19 that i basically just threw away.

I would not recommend them to anyone, Zero customer service what-so-ever!